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Knowledgebase
Demo Importer not working
Posted by Yunus J on 17 March 2015 06:14 AM

Demo importer normally fails because of one or more of the following reasons:

  • 1. Old version of the theme
  • 2. Maximum allowed time a script can run on your server
  • 3. Maximum memory a script can use
  • 4. File permissions

 

Solution #1: For reason 1, make sure you are running the latest version of the theme (v2.04 as of 17th march 2015). If not then please update from within wp-admin.

Solution #2: For reason 2 & 3, please download the attached php.ini file and place it in your wp-admin folder via FTP upload. (please note if you are using GoDaddy hosting, duplicate and rename php.ini to php5.ini and upload them both.)

Solution #3: For reason 4 or if above solutions didn't fix the issue, please create a ticket with your wp-admin and FTP login details



Attachments 
 
 php.ini (0.09 KB)

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